PRIVACY POLICY
Last updated: 10 October 2026
1stHairly is operated by First Hair For Cosmetics in Qatar. We are responsible for the personal information we collect and use to manage our store, fulfil orders, and assist customers.
For privacy enquiries, contact: 1sthairly@gmail.com.
When you place an order, create an account, or contact us, we may collect:
Our store platform may also process technical information, such as your IP address, browser, device information, and cookies needed to operate the website.
Please do not send passwords, card security codes, or unnecessary sensitive personal information through email or social media.
We use personal information to:
We process information with your consent where required, or where necessary for a lawful purpose connected with these activities.
Our customer emails are used for order confirmations, delivery updates, and customer support.
Making a purchase does not automatically subscribe you to promotional emails. If we introduce promotional emails, we will request separate consent before sending them and provide a way to unsubscribe.
We share information where necessary to provide our services, including with:
We limit information shared to what is needed for the relevant purpose. We do not sell or rent customer personal information.
The information processed for payment depends on the payment method you select. Banks and payment providers handle information under their own privacy policies and applicable requirements.
We use relevant transaction information to confirm payment, reconcile orders, and handle refunds. Please do not send full payment-card details or security codes to us by email or social media.
Our website may use cookies or similar technologies to support functions such as shopping baskets, account sessions, and checkout.
Any optional analytics or advertising tools require appropriate disclosures and consent where applicable. You can also manage cookies through your browser settings, although blocking essential cookies may affect store functionality.
Our store platform and other service providers may process or store information outside Qatar. Where this occurs, we remain responsible for meeting applicable data-protection obligations in our use of those providers.
We retain personal information for as long as needed to fulfil orders, provide support, resolve disputes, and meet applicable accounting or legal requirements.
Retention periods depend on the type of information and its purpose. Information that is no longer required should be securely deleted or anonymised.
We take reasonable measures to protect personal information and restrict access to those who need it for their work. No internet transmission or storage system can be guaranteed completely secure.
Subject to applicable law, you may request access to your personal information, corrections to inaccurate information, or deletion when information is no longer needed. You may also withdraw consent or object to certain uses of your information.
Some records may need to be retained to meet legal obligations or resolve outstanding matters.
To make a request, email 1sthairly@gmail.com. We may ask for information reasonably necessary to verify your identity before responding.
If you are dissatisfied with our response, you may raise a complaint with the competent personal-data protection authority in Qatar, the National Cyber Security Agency.
When you follow a link to another website or contact us through a social or messaging platform, that provider’s privacy policy also applies to its handling of your information.
We may update this policy to reflect changes in our services, practices, or legal obligations. The latest version will appear on this page with its updated date. Where required, we will provide additional notice or obtain consent for a new use of your information.
1stHairly
Operated by First Hair For Cosmetics, Qatar
Email: 1sthairly@gmail.com
Instagram: @1sthairly
TikTok: @1sthairly_
Telegram: @FirstHairlyOrders